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| Resume was viewed for | 170 times | |
| Date posted: | 17:28 07.07.2010 | |
| Name: | Kristi Bahen | |
| Age: | 38 | |
| Sex: | Male | |
| Family status, children: | Married | |
| Region: | any region | |
| Profession: | System administrator | |
| Desired salary: | 2000 CAD/per month | |
| Professional experience: | More than 10 years | |
| Work schedule: | Full-time job | |
| Job status: | Full-time | |
| Previous jobs: | Teletech Holdings Site Manager - Sudbury, Ontario, Canada | |
| Education: | Computer Specialist - Stratford Career Institute Electronics Engineering Technician - Radio College of Canada | |
| Skills: | Supervision / Systems Management -Trained and supervised technology staff and interns for a 700-seat call center -7 years of experience mentoring junior employees -Provided on-call and remote support for servers, networking and telecom equipment -Organized teams of up to 15 members successfully completing various projects in an efficient manner -Gained trust and confidence of clients while working with them and their networking equipment by demonstrating excellent interpersonal and technical skills -Met and exceeded deadlines by prioritizing tasks to be completed based on aggressive project implementation schedules Process Improvement and Implementation -Helped establish Help Desk policies and procedures used across North America -Worked extensively with databases, reports and set-up of automated systems for detailed reporting and call monitoring -Improved warranty and licensing tracking by maintaining hardware and software inventory -Assisted with network and telecom expansions at multiple site locations -Implemented and set-up VOIP front end interface and network requirements for over 300 stations -Participated in set-up and successful launch of 4 new customer management centers -Worked with contractors to re-design cabling set-up to better match our needs and improve cable management -Implemented user logon scripts for mapping network drives, lockdown desktops, email configuration and deploying software to workstations Networking / Technical Support -13 years of experience working in a server room environment -Configured and maintained Definity G3r switch -Re-wired and redesigned network cabling for several network changes and modifications -Upgraded existing servers from NT 4.0 to 2000 advanced server -Built and configured my own Windows 2000 server with active directory and exchange -Administered NT and Exchange accounts for 4 customer management centers across multiple NT domains -Administered Active Directory and Exchange services for 3 centres globally | |
| E-mail: | Information will be available only after registration and authorization | |
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